Support
Help when you need it.
Find quick answers about accounts, matches, clubs, and privacy — or send us a message. We usually reply within a few business days.
Frequently asked questions
How do I sign up or sign in to Playbook?
Open Playbook on the web at /app and sign in with Google, Apple, or Facebook. Your first sign-in creates an account automatically. You can also browse as a guest, then link an account when you are ready.
How do I find and join a match?
In the app, open match discovery or browse play schedules. Filter by sport, area, and time, review the match details, then join if spots remain. You can also create a new match and invite other players.
What are clubs for?
Clubs help groups manage recurring schedules, members, and a shared play rhythm in one place. You can join an existing club or create one if you organize your own sports community.
How do I report a bug or suggest a feature?
Send a short description through the form on this page or email playbook.community@gmail.com. If possible, include the sport, device/browser, and steps to reproduce so we can fix it faster.
How do I delete my account and data?
In the app, open profile / privacy settings and choose delete account. You can also email a deletion request to playbook.community@gmail.com. We handle requests under our Privacy Policy, usually within a few business days.
Contact support
Prefer email? Reach us directly, or use the form below.